Terms of Service
1. The Service
JobQuote IQ is a software-as-a-service (SaaS) product provided by ML Software, LLC (“we,” “us,” or “our”) that lets machine shops, sheet metal fabricators, welding shops, and custom woodshops create customer quotes, track jobs through production, and generate invoices. JobQuote IQ also provides optional one-way sync of customers and invoices to QuickBooks Online.
JobQuote IQ tracks and calculates what you enter. It does not verify pricing against market rates, does not guarantee tax calculations are correct for your jurisdiction, and does not constitute accounting, legal, or tax advice. You are responsible for the accuracy of quote amounts, labor rates, markups, tax settings, and invoice data that you enter.
2. Account Registration
To use JobQuote IQ you must create an account. You agree to:
- Provide accurate and complete information during registration
- Keep your login credentials confidential
- Notify us immediately of any unauthorized access to your account
- Be responsible for all activity that occurs under your account
You must be at least 18 years old and authorized to enter into contracts on behalf of your business to create an account.
3. Subscription and Billing
JobQuote IQ is offered on a subscription basis. By subscribing, you authorize us to charge your payment method on a recurring basis (monthly, depending on your plan).
- Free trial: New accounts receive a 14-day free trial. No credit card is required to start a trial. You will be prompted to add a payment method before the trial ends if you wish to continue using the Service.
- Billing: Paid subscriptions renew automatically at the end of each billing period. You will be charged the then-current plan price.
- Cancellation: You may cancel at any time from your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial periods.
- Money-back guarantee: If you are not satisfied within 30 days of your first paid charge, contact us for a full refund. This applies once per account.
- Unlimited users: Plans that include unlimited users allow you to add any number of authorized users from your business. You remain responsible for all activity on your account regardless of which user performed it.
- Price changes: We will give at least 30 days notice before changing subscription prices. Continued use after the effective date constitutes acceptance.
All billing is handled by Stripe. We do not store credit card numbers.
4. Acceptable Use
You agree to use JobQuote IQ only for lawful business purposes. You may not:
- Use the Service to store or transmit illegal content
- Attempt to gain unauthorized access to any part of the Service or its infrastructure
- Reverse engineer, decompile, or extract source code from the Service
- Use the Service to send spam or unsolicited commercial email to third parties
- Use the Service to impersonate another business in customer-facing documents (quotes, invoices)
- Resell or sublicense access to the Service without written permission
- Interfere with the Service or its servers in any way
5. Your Data
You retain ownership of all data you enter into JobQuote IQ -- customers, quotes, jobs, invoices, pricing, and any uploaded logos or documents. By using the Service, you grant us a limited license to store, process, and transmit your data as necessary to provide the Service.
We do not sell your data and do not use it for advertising. See our Privacy Policy for full details on how we handle your data.
6. QuickBooks Online Integration
If you enable the QuickBooks Online sync feature, you authorize JobQuote IQ to push customer records and invoices from your JobQuote IQ account into your QuickBooks Online account on your behalf, using the OAuth credentials you grant. The sync is one-way (JobQuote IQ to QuickBooks). We do not pull financial data or account balances back from QuickBooks.
You may revoke the connection at any time from your QuickBooks Online settings or from within JobQuote IQ. Once revoked, we will stop pushing data immediately. We are not responsible for duplicate records, data mismatches, or reconciliation issues in your QuickBooks account that result from your use of the sync, and we recommend reviewing pushed records periodically.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT QUOTES, INVOICES, OR EMAILS WILL BE DELIVERED WITHOUT DELAY OR FAILURE.
JOBQUOTE IQ IS A WORKFLOW AND DOCUMENT-GENERATION TOOL. WE DO NOT GUARANTEE THAT QUOTES OR INVOICES GENERATED BY THE SERVICE ARE MATHEMATICALLY CORRECT, TAX-COMPLIANT, OR LEGALLY ENFORCEABLE IN YOUR JURISDICTION. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING ALL CUSTOMER-FACING DOCUMENTS BEFORE SENDING THEM.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ML SOFTWARE, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, LOST JOBS OR CUSTOMERS, BUSINESS INTERRUPTION, OR MISCALCULATED INVOICES, ARISING OUT OF YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
9. Indemnification
You agree to indemnify and hold harmless ML Software, LLC and its officers, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any law or third-party rights.
10. Termination
We may suspend or terminate your account if you violate these Terms, fail to pay, or engage in conduct that harms the Service or other users. We will provide notice where reasonably practicable. Upon termination, your right to use the Service ends immediately. We will retain your data for 90 days post-termination to allow for reactivation or export, after which it will be deleted.
11. Changes to These Terms
We may update these Terms from time to time. We will update the “Last updated” date at the top of this page and, for material changes, notify you by email. Continued use of the Service after the effective date of changes constitutes acceptance.
12. Governing Law
These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of Douglas County, Colorado.
13. Contact
Questions about these Terms? Contact us at:
- Email: matthew@mlsoftware.com
- ML Software, LLC • Castle Rock, Colorado